Business Automation

Your week is being eatenby work software should already be doing

Australian owners lose 12 to 15 hours a week to admin, and tradies lose 8 to 12 of them at $80 to $100 an hour. We count yours before quoting, then hand the worst of it to systems that do not forget.

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Hours a week 12–15

What the average Australian owner loses to admin. Tradies lose 8 to 12 of them, worth $4,000 to $7,200 a year.

Chasing payments 63%

Of Australian small businesses spend part of every week chasing money a system could chase for them.

Live in 2–4 wks

You usually see the first hour come back in week one.

Chargeroo 45+

Venues running rental tracking, payments and support with zero manual intervention. A real client you can look up.

What it costs you now

“Their automation strategy completely reshaped how we work.”

We count the hours on the call and you do the sum yourself. If the numbers do not work, we say so.

Where the hours go

The same three jobs, at almost every business

The same data, typed three times

It arrives in an email, gets typed into the CRM, then typed again into the accounting package. Nobody planned that. It just grew.

Follow-ups that depend on remembering

The quote went out Monday. Nobody chased it. They rang someone else on Wednesday. The most expensive one, and the easiest to fix.

The report rebuilt every Monday

Same numbers, same spreadsheet, same two hours. It is built from data you already hold, which means it can build itself.

Most Requested

Automation that actually runs your business.

We see the same problem at almost every business we work with: too much manual work disguised as normal operations. Your team enters the same data into three different systems. Leads go cold because nobody followed up fast enough, and someone rebuilds the same report by hand every week.

We map every workflow, identify every bottleneck, and build automations that handle it all, 24 hours a day, 7 days a week, without a human in the loop.

Workflow automation using Zapier, Make and n8n
Lead capture and automated follow-up sequences
CRM pipeline management and updates
Automated email and SMS sequences
Data sync between platforms (no more manual entry)
Automated reporting and dashboards
AI-powered customer support automation
Invoice, quote and document generation

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Case Study

Chargeroo: 45+ venues running on full automation.

Chargeroo is a power bank rental network operating across Australia. They needed the full automation stack: rental tracking, payment processing, AI customer support, and venue management, all running without manual intervention across 45+ locations.

45+

Active venues

24/7

Automated support

Zero

Manual intervention

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FAQs

Questions about business
automation.

What is business automation?

Business automation means using software to handle repetitive tasks that currently require a person. This includes things like automatically following up with leads, syncing data between your CRM and accounting software, sending invoices, generating reports, and routing customer enquiries, all without anyone pressing a button.

Which tools do you use: Zapier, Make or n8n?

We use all three, plus custom API integrations when needed. Zapier is great for simple, reliable connections between popular apps. Make (formerly Integromat) handles more complex multi-step workflows with better data control. n8n is ideal for self-hosted or highly customised workflows. We recommend the right tool for your specific situation, not whichever one we know best.

How do I know if automation is right for my business?

A simple test: if your team does the same thing more than 5 times per week (entering data, sending follow-up emails, copying information between tools), that task should be automated. Our free audit maps your entire operation and finds every hour of recoverable time. Most businesses are shocked by how much they uncover.

Can you automate my existing tools (MYOB, Xero, etc.)?

Yes. We work with MYOB, Xero, QuickBooks, and most major Australian business software. We also integrate with CRMs (HubSpot, Salesforce, Pipedrive), booking platforms, POS systems (including Tyro and Square), and hundreds of other tools.

What's the ROI of business automation?

It depends entirely on how much manual work you are carrying, which is why we count it before quoting rather than after. On the call we list the tasks, put hours against them, and you can do the sum yourself against what those hours cost you. If the numbers do not work we will say so.

Is this the same as AI training for my team?

No. Automation is software doing the work without a person involved. If you want your team to get better at using AI tools like ChatGPT and Copilot for the work that still needs a human, that's our separate AI training service.

How it works

What we actually do, in the order we do it.

Most automation work is live within two to four weeks. You will usually see the first hour come back in the first week, because we start with whatever is costing you the most.

1. Map the week, not the org chart

We walk through what your team actually does between Monday and Friday and mark every task a person is doing because no software was ever pointed at it. This is where the number comes from.

2. Rank by hours, not by how interesting it is

The most valuable automation is almost never the impressive one. It is usually the boring daily task that three people touch. Those go first.

3. Build, with the failure cases handled

What happens on a duplicate, a timeout, a missing field. Automations that only work on tidy data are the ones that quietly stop and nobody notices for a fortnight.

4. Hand it over, and watch it

Your team sees how each one works and where to look if something stops. Alerts come to us as well, so problems get found rather than reported.

What it costs

Real numbers, before you ask for a quote.

Automation work starts from $2,500 for a focused set of workflows and runs to $12,000+ for a full operational build across several systems. There is a monthly option that covers ongoing changes and monitoring.

How to tell whether it is worth it

If somebody does the same thing more than five times a week, it should be automated. Work out what that person costs an hour, multiply by the hours, and compare. The sums are usually obvious once the tasks are written down.

What we will not automate

A process that should not exist. Sometimes the right answer is to remove a step rather than make software do it faster, and automating a bad process only makes it permanent.

Who owns it

You do. The workflows run in your accounts on your subscriptions. Cancel our support whenever you like and everything keeps running.

The other half

Automation gives you hours. It does not give you enquiries.

If work is coming in and drowning your team, this is the right page. If the problem is that not enough work is coming in, the fix is on the other side: SEO and web design. Book a call and we will tell you honestly which of the two is your real problem.

Find out how many hours a week you are losing.

Thirty minutes. We go through your week, list the tasks software should be doing, and put hours against each one. You do the sum yourself. You keep the list whether or not you use us.