For Trades & Construction · Australia-wide
Most trade businesses do not lose work on price. They lose it on the four days between the call and the quote. We build the website that brings the enquiry in, then wire it into your job software so the quote goes out the same day and nobody retypes a customer three times.
The Real Problem
A homeowner rings three trades on Monday. One quotes Tuesday morning from the ute. One quotes Friday. One never gets back to them. The Tuesday quote wins, and it is almost never the cheapest. Speed reads as competence, and slowness reads as "they do not want the work".
Nobody is slow on purpose. You are slow because the quote lives at the bottom of a pile that only gets touched after dinner, and because the enquiry came through a form that emails an address you check twice a day.
None of that is a marketing problem. It is a plumbing problem, in the systems sense, and it is fixable in weeks rather than years.
What We Build For Trades
Most agencies stop at the website. Most software resellers start at the software. The gap between them is where trade businesses lose money, so that gap is the part we build.
The Process
We follow one real enquiry from the moment it arrives to the moment it gets invoiced, and count every place a human retypes something or a job waits. You get the findings whether or not you hire us.
One number, approved before anything starts. It covers the site, the integrations and the automations, with the third-party software costs listed separately so you can see exactly what is ours and what is theirs.
We build the site and connect it to your job management software and accounting. If you are not on job software yet, we recommend based on your trade and size, and we will tell you when you do not need it.
You get the logins, a walkthrough and a 30 day defect period. After that, support is either on a plan or ad hoc at an hourly rate quoted first. No lock-in either way.
What It Costs
The honest variables are how many services and suburbs you need pages for, whether your photos already exist, which job software you run, and how much of the back end needs automating. Nothing else moves the price. There is no line item for account management.
Work out the cost of doing nothing first. If four hours of admin per job at your charge-out rate is the real number, and you run six jobs a week, the arithmetic usually makes the decision for you before we quote.
Proof
A trade business with real work behind it and nothing online to show for it. We built the site so that completed jobs and reviews publish themselves as the work happens, which means the proof on the site is never out of date and nobody has to remember to update it.
Frontline Trays, in the same family of work, went from paying for every visitor to being found without paying for it. Both are contactable through our portfolio, because case studies you cannot verify are worth nothing.
Read the TWJ Trades case study →Free · 3 minutes
Six questions about how an enquiry travels through your business. It takes about three minutes, and it tends to surface the expensive gap rather than the obvious one.
You get the findings in writing whether or not you hire us, including the fixes you can do yourself without paying anyone.
Get my free trade audit →Questions
No. If you already run ServiceM8, Tradify, simPRO, AroFlo or similar, we connect to it. If you run on a whiteboard and a notebook, we will recommend what fits your trade and size, and we will tell you honestly if you are too small to need it yet. Plenty of two-van operations get most of the benefit from a fast site, instant SMS notification and automatic quote follow-up, with no job software at all.
It depends on how many services and suburbs need their own page, whether your job photos already exist, which software you are connecting, and how much of the back end needs automating. We quote a fixed price before starting, so the number you approve is the number you pay, and third-party costs like hosting and SMS credits are listed separately in your name rather than marked up.
Two different jobs, and we do both. Looking better does very little on its own. The work comes from ranking for the services and suburbs people actually search, replying faster than the other two trades who were called, and following up on quotes automatically. The last of those is usually the cheapest to build and recovers the most jobs.
Then you do not need more leads, you need better ones and less admin. We would build you a site that filters out the jobs you do not want, and spend the rest of the budget on cutting the four hours of admin per job. Being busy is not the same as being profitable, and we would rather fix the second one.
Yes. We are based in Albury and work with trade businesses across Australia. The build and handover run over video calls and email, which is how most of our clients prefer it anyway because it does not cost them a morning on site.
You take everything. The domain, hosting, code, content and data are in your name from day one, and the automations are built on platforms you hold the account for. There is no retainer required to keep the site running and nothing technical stops you moving to another provider.
Often, yes, and we will say so if that is the cheaper answer. If the site loads fast and is structured sensibly, the money is usually better spent on the systems behind it than on a redesign. If it is a page builder stack that takes eight seconds to load on a phone, no amount of work behind it will save it.
Apply for a free trade business audit. We follow one real enquiry from arrival to invoice, count every manual step, and give you the number in writing. No obligation, and the findings are yours either way.
Apply for a free trade audit →