We built Chargeroo end to end: the rental platform, the payments, the hardware, and an AI that answers every call. Customers help themselves, venues manage their own sites, and support runs around the clock.
Phones die at the worst time, and venues want patrons to stay. Chargeroo puts self-serve charging kiosks in pubs, clubs and breweries, where you rent a power bank in under a minute and drop it back at any station. The hard part was running a multi-venue network as a lean operation, with no staff on site and no support team.
Four pieces, working as one system: the rental platform, the payments and hardware, the AI that answers the phone, and the dashboards that run the network.
chargeroo.au, built in React on Supabase and Netlify. Scan the QR on a station, see what's available, and rent in under a minute. Clean pages for stations, locations and how it works, all built for search.
Stripe places a hold for the deposit, the station releases a power bank through the ChargeNow hardware, and the deposit refunds itself when the bank comes back. A secure proxy sits between the site and the kiosks so nothing is exposed.
Roo is a voice assistant that picks up every customer call, day or night. It helps with charging issues, refunds, finding a station, lost items and faulty machines, handles venue enquiries, and only passes a call to a person when it has to. Every call is summarised and emailed automatically.
Venues get their own login with analytics, photos and lead capture. The admin side runs the network: stations, venue invites, reporting and monthly digests, all from one dashboard.
A rental business that runs lean. Customers serve themselves, the hardware and payments handle each other, and the phone gets answered without anyone picking it up. Adding a venue doesn't mean adding staff.
Fast, mobile-first, and built to convert a curious tap into a rental. Clear pricing, station finder, and a QR flow that gets people powered up in seconds.
Chargeroo is expanding. The venue partner program is open, and new sites come online through the same portal that runs the network.
Pubs, clubs, gyms and retail can host a station and earn from it, onboarded through the partner portal with their own analytics from day one. The network grows without adding overhead.
More soon. We'll post network milestones here as it grows.
Chargeroo runs on the same automation we build for clients: self-serve flows, payments, and AI that handles the phones. Tell us about your business and we'll show you where it could run leaner.
The honesty guarantee: if we can't find at least $10,000 in recoverable time or revenue, we'll tell you upfront. No pitch, no pressure.