A lot of your online presence lives inside GoDaddy, your domain name, DNS records, hosting and other products. Instead of emailing passwords around (never do that), GoDaddy has a built-in, secure way to let us help: Delegate Access. You invite us, we get our own limited login, and you stay in full control. Here it is with a picture at every step.
BEFORE YOU STARTWhat you'll need
- Your GoDaddy login (you must be the account owner).
- About three minutes.
- The details to invite: name Automatrix, email info@automatrix.au.
Delegate Access gives us our own GoDaddy login tied to info@automatrix.au. Your password and, at the right level, your payment details stay private.
IMPORTANTWhich access level to pick
GoDaddy asks you to choose how much access to grant. For our work, pick Products & Domains:
| Access level | What it allows | Use for Automatrix? |
|---|---|---|
| Products & Domains | Manage your domains, DNS and products. Can't see payment info or buy. | ✅ Recommended |
| Payments | Adds the ability to purchase using your saved payment methods. | Only if you want us buying on your behalf |
| Products, Domains, Payments & Support | Full access including contacting GoDaddy support as you. | Optional, broadest |
Whatever level you choose, GoDaddy blocks delegates from seeing your password and from accepting incoming domain transfers. You can change the level or revoke it whenever you like.
STEP 1Open your Delegate Access page
Sign in to GoDaddy, then go straight to account.godaddy.com/access. (You can also get there by clicking your account name, top right → Account Settings → Delegate Access.)
Delegate Access
The GoDaddy Delegate Access page.
STEP 2Select "Invite to Access"
In the People who can access my account section, click Invite to Access. A short form appears.
STEP 3Enter our name and email
Type our details exactly: name Automatrix, email info@automatrix.au.
STEP 4Choose the level, then Invite
Pick Products & Domains, then click Invite. GoDaddy emails us the invitation.
Invite to Access
Enter info@automatrix.au, select Products & Domains, then Invite.
STEP 5We accept the invitation
GoDaddy sends the invite to info@automatrix.au. We click the link and accept, and your account lists us as a delegate. If we don't already have a GoDaddy account, it prompts us to create one, no action needed from you.
The invite goes to info@automatrix.au — double-check the spelling (it's .au, not .com.au). We usually accept the same day.
PEACE OF MINDIs this safe?
Yes, this is GoDaddy's own recommended way to let a provider help you, and it's far safer than handing over a password:
- You stay the owner. We're a delegate underneath your account.
- Your password stays private — we log in with our own.
- At the Products & Domains level, we can't see payment methods or buy anything.
- You can change the level or remove us instantly at any time.
ANYTIMERemoving our access later
FAQCommon questions
No, and please don't. Delegate Access gives us our own login tied to info@automatrix.au. Your password stays known only to you.
Not at the Products & Domains level, delegates can't view payment methods or purchase. Only the Payments level adds that, and only if you choose it.
Yes. We have one, but if a delegate doesn't, GoDaddy simply prompts them to create one when they click the invite.
Yes, GoDaddy lets you use domain folders to restrict a delegate to specific domains. Ask us and we'll tell you which domains we actually need.
No problem, we have step-by-step guides for those too. Just reach out and we'll send the right one.
We'll walk you through it live
Send us a message and we'll hop on a quick call or screen-share and sort it in a couple of minutes.