How to Delegate Your Domain to Automatrix on Crazy Domains

Crazy Domains works a little differently to other providers: instead of inviting us to your whole account, you delegate a specific domain or product to us, giving us control of just that service, and never your password. Here's exactly how, step by step.

Published 20 July 2026
By Automatrix
For Automatrix clients on Crazy Domains
Time ~4 minutes
Quick answer

Get our Customer ID / Username from us → log in to Crazy Domains → open the domain (or Manage the product) → Administration tab → hover the contact → Assign NewExisting Customer → enter our Customer IDSend Assign Request. We confirm within 48 hours.

On Crazy Domains you don't add us as a user on your account. Instead you assign a contact (Registrant, Admin, Tech or Billing) on a specific domain or product to our Crazy Domains account. That hands us control of just that one service, without ever sharing your login. Here's the whole thing with a picture at each step.

READ FIRSTHow Crazy Domains is different

BEFORE YOU STARTWhat you'll need

You'll need our Customer ID

Crazy Domains delegates to another Crazy Domains account, so you need ours. Message us at info@automatrix.au and we'll send our Customer ID / Username straight back.

STEP 1Get our Customer ID from us

Send us a quick message and we'll reply with our Crazy Domains Customer ID (and Username). Keep it handy for Step 4.

STEP 2Open the domain or product

Log in to your Crazy Domains Account Manager. For a domain, open it in Domain Manager. For a product (hosting, email, etc.), find it and click Manage.

crazydomains.com.au/members
CrazyDomains Y Your Account

yourbusiness.com.au

Domain · Active
Overview DNS Administration Settings

Open the domain or product you want us to manage.

STEP 3Open the Administration tab

On that domain or product page, click the Administration tab/section. You'll see the contact roles: Registrant, Admin, Tech and Billing.

STEP 4Assign New → enter our Customer ID

Hover over the contact you want to delegate, click Assign New, choose Existing Customer, enter our Customer ID or Username, then click Send Assign Request.

crazydomains.com.au/members · Administration

Assign New Contact

Delegate this contact to another Crazy Domains account.
◉ Existing Customer
○ New Customer
automatrix  (or M-XXXXXXX)

Choose Existing Customer, enter our ID, then Send Assign Request.

Which contact to assign?

For full management, assigning the Admin (and often Tech) contact is usually what's needed. If you're not sure, tell us what we're managing and we'll say exactly which to assign.

STEP 5We confirm within 48 hours

Crazy Domains emails us a confirmation link. Once we confirm, the delegated domain or product appears in our account and we can manage it, no login of yours required.

48-hour window

The confirmation link expires after 48 hours if it isn't confirmed or rejected. We usually confirm the same day, but if it lapses, just resend the request.

PEACE OF MINDIs this safe?

Yes. This is Crazy Domains' official way to let a provider manage a service for you, without sharing credentials:

ANYTIMERemoving our access later

Open Administration
Go to the same domain/product → Administration tab.
Reassign the contact
Assign the contact back to your own account (Assign New → your own Customer ID), or contact Crazy Domains support to reverse a delegation.
Confirm
Once reassigned, we no longer have access. Ask us and we'll happily hand it straight back.

FAQCommon questions

Do I have to give you my password?

No. The domain or product is delegated to our own Crazy Domains account. Your login stays private.

Where do I find your Customer ID?

Just ask, email info@automatrix.au and we'll send our Customer ID and Username right back.

I manage a domain and hosting with you, is that one step or two?

Two. Crazy Domains delegates per service, so repeat Steps 2–4 for the domain and again for the product. It only takes a minute each.

The request expired, what now?

The link lasts 48 hours. Just repeat Step 4 to send a fresh request and we'll confirm quickly.

I'm on a different provider (VentraIP / GoDaddy).

No problem, we have guides for those too. Reach out and we'll send the right one.

Stuck at any step?

We'll walk you through it live

Send us a message, we'll send our Customer ID and screen-share the whole thing if you like.

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